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Privacy Policy: Cuisine Unlimited and its subsidiaries is highly sensitive to the privacy interests of consumers and believes that the protection of those interests is one of its most significant responsibilities. In acknowledgment of its obligations, Cuisine Unlimited and its agents, have adopted the following Privacy Policy applicable to information about consumers that it acquires in the course of its business: 1. Acquisition of Information. We do not acquire any more information about consumers than is required by law or is otherwise necessary to provide a high level of service efficiently and securely. 2. Our Employees and Privacy. We train all of our employees about the importance of privacy. We give access to information about consumers only to those employees who require it to perform their jobs. 3. Security Measures. We make access to privacy-sensitive information subject to rigorous procedural and technological controls, consistent with legal requirements and the demands of customer service. 4. Disclosure to Third Parties. We will provide individually-identifiable information about consumers to third parties only if we are compelled to do so by order of a duly-empowered governmental authority, we have the express permission of the consumer, or it is necessary to process transactions and provide our services. Consumer information will not be sold or traded. 5. Privacy and Our Business Partners. When we make our technology or services available to business partners, we will not share with them any more consumer information than is necessary, and we will make every reasonable effort to assure, by contract or otherwise, that they use our technology and services in a manner that is consistent with this Privacy Policy. If you have questions about this privacy policy, please feel free to contact us. Cancellation & Refund Policy: Catering Events - Special Events: (a) Should it become necessary for Client to terminate this Agreement, and the event date is greater then ninety (90) days, Caterer shall be entitled to retain any and all expenditures to date, including but not limited to contracted labor, special orders, rentals and/or proposals costs. (b) If Agreement is terminated within ninety (90) days of the event, Caterer shall be entitled to retain twenty-five percent (25%) of deposit and seek any additional expenditures to date, including but not limited to contracted labor, special orders, rentals and/or proposals costs. (c) If Agreement is terminated within thirty (30) days of the event Caterer shall be entitled to retain any deposit paid and seek any additional losses including but not limited to contracted labor, special orders, rentals and/or proposals costs. (d) If an Agreement is drawn within five (5) days of the event, Client agrees to pay full event costs per bid Should the event be cancelled by Caterer, Caterer will fully refund any deposit within ten (10) days of the date of cancellation. If event is within thirty (30) days, Caterer will reimburse or pay to Client the invoiced difference in costs and expenses that have been incurred by the Client paid to an alternative provider or providers based upon the total proposal bid. Client shall make reasonable efforts to mitigate damages and obtain substantially similar services. The caters responsibility is limited to items covered in the last accepted proposal by Client. Any additional items are at Client’s expense. Catering Events – Weddings: (a) Should it become necessary for client to terminate this Agreement, and the event date is greater then ninety (90) days, Caterer shall be entitled to retain any and all expenditures to date, including but not limited to contracted labor, special orders, rentals and/or proposals costs. (b) If Agreement is terminated within ninety (90) days of the event, Caterer shall be entitled to retain twenty-five percent (25%) of deposit and seek any additional expenditures to date, including but not limited to contracted labor, special orders, rentals and/or proposals costs. (c) If Agreement is terminated within thirty (30) days of the event Caterer shall be entitled to retain any deposit paid and seek any additional losses including but not limited to contracted labor, special orders, rentals and/or proposals costs. (d) If an Agreement is drawn within five (5) days of the event, client agrees to pay full event costs per bid Should the event be cancelled by Caterer, Caterer will fully refund any deposit within ten (10) days of the date of cancellation. If event is within thirty (30) days, Caterer will reimburse or pay to Client the invoiced difference in costs and expenses that have been incurred by the client paid to an alternative provider or providers based upon the total proposal bid. Client shall make reasonable efforts to mitigate damages and obtain substantially similar services. The Caterer’s responsibility is limited to items covered in the last accepted proposal by client. Any additional items are at client’s expense. Red Butte Orders: An order may be cacelled no laster then 5:00 PM the night before the concert. After that time, the order will be held for the customer at the concessions tent until the closing of the concert. If the client does not pick-up the order, client will no longer be entitled to the product. Either way, the clients credit card will be billed for the amount of the order. Catering Events: It is our goal to offer the highest quality in food and service to our clients. Your assistance is very much appreciated by giving us as much notice as possible for all your catering needs. We also realize changes and cancellations are unavoidable, yet they are costly to our operation. We ask that all orders for the following day be placed by 12:00 noon. Orders after that time may have a 10% service charge added. We will also not accept cancellations after 12:00 pm for catering the following day. The policies for major contract events will be governed by the contract agreement. |